Imam Saiful Bahri, Saiful and Ahmadi, Ahmadi (2018) STRATEGI PENINGKATAN KUALITAS JASA PENDIDIKAN ISLAM DI MADRASAH IBTIDAIYAH NEGERI (MIN) DEMANGAN KOTA MADIUN. Muslim Heritage: Jurnal Dialog Islam dengan Realitas, 3 (2). pp. 2018-2019. ISSN 2502-5341 (online), 2502-535X (print)
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Abstract
This study aims to explain MIN Demangan’s strategy how to improve its service
quality and to know the success of the strategy. This research is a qualitative
research. The result of the research indicates that to improve the service quality of
Islamic education MIN Demangan was combined two strategies: the strategy to
fulfill the dimensions of service quality and the strategy to overcome the gaps of
service quality. The combination of the two strategies named Meta-Spiritual
Strategy. It’s a strategy to reach the quality of Islamic education beyond the
standard that more touching to spiritual aspect and customer satisfaction. The
success of the strategy was known based on service quality perspective and
customer satisfaction perspective.
| Item Type: | Journal Article |
|---|---|
| Subjects: | 13 EDUCATION > 1303 Specialist Studies In Education > 130304 Educational Administration, Management and Leadership |
| Divisions: | Program Pascasarjana > Program Studi Magister Manajemen Pendidikan Islam |
| Depositing User: | Perpustakaan IAIN Ponorogo |
| Date Deposited: | 02 Aug 2022 02:45 |
| Last Modified: | 02 Aug 2022 02:45 |
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